Water Customer Experience Specialist - Part-Time

Leep Utilities in Manchester is seeking a Customer Service Representative for a fixed-term, part-time role of 17 hours per week. You will handle inbound and outbound calls and digital interactions for regulated water customers from onboarding to departure, delivering high-quality experiences.

This fast-paced position reports to the Water Customer Service Leader and involves handling billing, moves, incidents, collections and complaints, while following defined guidelines to ensure compliant,