Waiter/Waitress - Soho Farmhouse (Fixed Term Contract)

Waiter/Waitress - Soho Farmhouse (Fixed Term Contract)

Banbury

Overview

At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club's standards of professionalism, discretion, and excellence.

Responsibilities

• Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
• Take accurate food and drink orders, accommodating any allergies or dietary needs.
• Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
• Provide knowledgeable recommendations on menu items, including food and drink pairings.
• Maintain exceptional table service-top up water, wine, and beverages proactively throughout the member's stay.
• Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
• Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
• Support seamless payment through card, the Soho House App, or House Pay.
• Uphold discretion and professionalism, especially when serving VIPs and PWKs.
• Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.

What we are looking for

• 2-3 years in a similar high end dining environment.
• Thrives in fast paced, high volume environments and maintains calm under pressure.
• Hospitality, approachable, passionate about customer service and respectful towards colleagues and guests.
• Demonstrates competency as outlined in the training schedule and Club School.
• Works flexible shifts and schedules, including weekends and holidays as needed.
• Ability to take direction, work in a team environment and autonomously.

Benefits

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 year of continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• Take 2 days paid per year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: monthly fitness, cinema, art classes and other fun events.

Salary Range

Pay Range for the UK is listed below. The range for the position in different geographies may vary based on market differences.

EEO Statement

As set forth in Soho House via 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.