Volunteer Support Officer

Salary: Band 4 £28,392 - £31,157 per annum

Hours : Full Time, 37.5 hours per week

Contract : Fixed Term 12 Months Maternity Cover

• You will support to the Voluntary Services Manager assisting with the management and development of an effective voluntary service.
• To manage, undertake and organise induction and 'on-the-job' training for volunteers.
• Ensuring that volunteers feel valued/recognised for their contribution and regularly review retention of volunteers.
• To be responsible for ensuring effective and efficient recruitment procedures for volunteers within the Trust, and its charity partners.
• To co-ordinate the collection of patient feedback through surveys by the Patient experience volunteers.
• Handling all applications for current vacancies and responding to new requests or areas for development of voluntary help.
• To manage the day to day provision of the Trusts Happy to Chat volunteer team, the Hospital Guides, and the Patient Experience volunteers.
• To manage and supervise the Voluntary services team and office, acting as Deputy when required for the Voluntary Services Manager.

Please see attached Job Description