VodafoneThree - UC & Network Specialist

Posted 1 day 16 hours ago by Vodafone

Permanent
Full Time
Other
London, United Kingdom
Job Description
Location

London (customer site)

Job Overview

Role: UC & Network Specialist, part of VodafoneThree network security team.Contract: Full time, permanent.Hours: 37.5 hours per week, Monday to Friday.Salary: Excellent basic salary plus bonus and Vodafone benefits.

What you'll do
  • Provisioning a range of UC endpoints and associated network infrastructure at scale, providing remote support to field teams.
  • Produce and maintain Local Work Instruction (LWI) documentation and participate in continuous improvement efforts.
  • Driving automation for provisioning tasks on network and UC platforms.
  • Maintain up-to-date records of provisioning activities, configurations, and customer setups.
  • Collaborate with Service Desk, support teams and Vendors to resolve complex issues on Network and UC platforms.
Who you are
  • Experience in delivery of network solutions supporting voice/video.
  • Experience writing technical documentation such as LWI's.
  • Demonstrable troubleshooting skills and approach to fault resolution.
  • Knowledge of network concepts that affect call quality, VoIP performance and Security (TCP, UDP, SIP, RTP, QoS, 802.1x).
  • Experience working within a strict security framework.
  • Can demonstrate working experience at a Cisco CCNA level in either Enterprise or Collaboration tracks.
  • Successful candidates must be able to obtain and maintain a minimum of DV level security clearance.
Why VodafoneThree

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

What we offer

Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Personalise our benefits - discounts, vouchers, a pension plan and more. Learn through amazing tools and top notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are - your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Inclusion and EEO

Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

EEO Statement

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.