VIP Inbox and Administration Assistant, Frieze Abu Dhabi
Posted 7 hours ago by Frieze Publishing Ltd.
VIP Inbox and Administration Assistant, Frieze Abu Dhabi
Location: Remote in either the UK or UAE
Frieze Abu Dhabi launches in 2026, building on the legacy of Abu Dhabi Art and marking a new chapter in the emirate's story in the global art landscape. Joining Frieze fairs in Chicago, London, Los Angeles, New York and Seoul, Frieze Abu Dhabi takes place at Manarat Al Saadiyat, 19 - 22 November 2026.
Job Summary:
We are seeking highly organised and proactive VIP Inbox and Administration Assistant to join our team. As the first point of contact for inquiries, you will play a crucial role in ensuring a seamless experience for VIPs, institutions, exhibitors, and art professionals.
This role is ideal for individuals who:
- have excellent communication skills
- can manage multiple projects and inboxes simultaneously
- are confident in trouble shooting and escalating issues efficiently while working with large amounts of data
- have an interest or understanding of the art world
- have customer service experience
Key Responsibilities:
- Serve as the first responder to inquiries via email.
- Troubleshoot pass and account issues, ensuring timely resolution.
- Process pass requests and maintain accurate records in our database.
- Provide ad hoc administrative support assisting with list reviews and database management.
- Collaborate with other team members across different time zones.
- Provide outstanding customer service to VIPs, institutions, and exhibitors.
Required Skills & Qualifications:
- Fluent in English and Arabic, written and verbal.
- Strong written communication skills with a professional and friendly tone.
- Experience with customer service, email management, or administrative support roles.
- High attention to detail and ability to work with sensitive data.
- Tech-savvy with experience using various platforms and software.
- Higher Education / Degree preferred.
Applicants must hold the right to work in the UAE or UK.
This position will be filled once a suitable candidate has been identified.