Vetting & Onboarding Administrator

Location: Liverpool, Merseyside, GB, L32 8SF

Location:Liverpool/ Hybrid (2-3 days from home)

£24,500 - pro rata

Fixed Term - 12 Months Contract

Make a difference from day one

At Serco, we deliver vital public services across the UK and beyond. We're looking for anOnboarding & Vetting Administratorto join our team, playing a key role in ensuring a smooth, compliant, and positive experience for every new starter.

This is a great opportunity for someone with strong administrative skills and an interest in HR, onboarding, or compliance.

What you'll be doing

You'll be responsible for managing onboarding and vetting processes, ensuring compliance with regulatory requirements while delivering a seamless experience for new employees.

Key responsibilities include:

• Processingsecurity clearancesincluding BPSS, UKSV, Home Office, and MOJ checks
• Coordinatingcriminal record checksand supporting managers with legislation guidance
• Verifyingright to workand supporting visa processes in line with UKVI requirements
• Setting up and monitoringOccupational Health checks
• Managing onboarding activities, including issuingemployment offers and contracts
• Checking documentation and data accuracy to prevent delays
• Liaising with internal stakeholders and external bodies such as UKSV, DBS, and Home Office teams
• Verifying identification and obtainingemployment references
• Maintaining and updating vetting and HR systems
• Responding to queries from employees, managers, and external partners
• Ensuring all processes meetcompliance and GDPR standards
• Supporting data accuracy through regular file audits and data cleansing

What you'll need to succeed

We're looking for someone organised, detail-focused, and confident working in a fast-paced environment:

• Strongadministration experiencewith high attention to detail
• Experience usingmultiple systemsand managing data accurately
• Proficient inMicrosoft Office(Excel, Word, Outlook, PowerPoint)
• Excellent communication skills across different channels
• Ability to prioritise workload and meet deadlines

This role requiresBPSS clearance. You can start once baseline clearance is obtained (includes a basic criminal record check).

Knowledge ofUK right to work and visa processes

Understandingofvetting and screening procedures

Experience inHR, recruitment, or onboarding administration

Why Serco?

• Be part of a team that supportsessential public services
• Gain experience inHR, onboarding, and compliance processes
• Opportunities forcareer development and progression
• Flexible and supportive working environment

A little bit about us:

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we're united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).