Vendor Flex Cluster Manager, FR Vendor Flex

At Amazon, we strive to be the most customer-centric company in the world. To achieve this, we work every day on tomorrow's issues and are constantly innovating. We need talented people who are passionate about operations, using their strong analytical, communication, and long-term thinking skills to drive change, build an organization, and lead our teams in the supply chain industry.

Would you like to be part of the Vendor Flex team? Vendor Flex is an innovative program from Amazon that significantly accelerates the supply chain with our major vendors, while reducing costs and carbon footprint. We implement Amazon Fulfillment technology and processes directly at our vendors' warehouses to prepare customer orders, which are then shipped through our transportation network with next-day delivery capability. By avoiding deliveries to Amazon Fulfillment Centers and storage needs, the Vendor Flex program dramatically increases the responsiveness of our vendors. Each Vendor Flex site functions as a small warehouse, managing everything from receiving stock to shipping orders and inventory management, providing a global view of all the flows in a distribution center.

We are seeking a Cluster Manager to lead Vendor Flex operations in France, managing a team of Team Leaders across various vendor sites. As a Cluster Manager, you will own your cluster's performance and lead continuous improvement activities across France and Europe. You will serve as the primary Amazon representative to our vendors and logistics providers, conducting site visits regularly, and managing interactions with internal stakeholders including WHS, HR, Transportation, S&OP, Finance, Retail, and others. The role is primarily a Monday to Friday day shift, with some flexibility required based on business needs.

The position is based in the South Area, between Lyon, Marseilles, and Montpellier.

Key Responsibilities

1. Maintain health and safety standards at all sites and promote a positive safety culture.
2. Lead and coach a diverse team of Team Leaders in a fast-paced, high-volume environment, adapting to change and ambiguity.
3. Establish and maintain strong relationships with vendors and 3PL service providers.
4. Conduct audits and process improvement activities using Lean-6Sigma methods (Gemba Walk, Kaizen, etc.).
5. Analyze complex issues and lead initiatives to eliminate errors and improve financial metrics.
6. Collaborate on international projects, aligning with teams across countries to improve service and explore new opportunities.

Benefits

• Opportunity to join an international team.
• Dynamic, motivating work environment with opportunities for growth.
• Work closely with stakeholders across departments like Finance, Retail, and Supply Chain, gaining insights into Amazon's operations.
• Work-life balance with fixed day shifts, no night shifts, and limited weekend shifts.

Basic Qualifications

• Degree in Engineering or Business from an accredited institution.
• Leadership experience.
• Knowledge of Lean methodologies like Kaizen and Six Sigma.
• Experience managing multiple projects successfully.
• Experience working with third-party logistics providers.
• Fluent in French and English.

Preferred Qualifications

• Experience managing remote teams in a dynamic environment.
• Proficiency with analytical tools such as SQL, data warehouses, or Visual Basic.
• Ability to collaborate with internal and external partners and make data-driven decisions.
• Capability to prioritize conflicting demands in ambiguous situations.
• Proficiency in another European language.

Amazon is committed to diversity and equal opportunity. We consider all applicants based on experience and skills, and we value a diverse workforce. For accommodations during the application process, please visit our website. We do not discriminate based on veteran status, disability, or other protected categories.