Utilities Consulting Manager - CX & Billing Solutions

A leading consulting firm is seeking an experienced Consulting Manager with expertise in the Utilities sector. This hybrid role requires assessing business needs and driving operational efficiencies. Responsibilities include interfacing between teams, facilitating requirements gathering, and optimizing processes for better customer experience. Ideal candidates will have 4-10+ years of experience in business analysis within utilities, strong communication skills, and familiarity with tools like JIRA. The position is based in London, requiring on-site attendance three days a week.