User Researcher

Posted 3 hours 18 minutes ago by Som-3 Recruitment

£330 Daily
Contract
Not Specified
Research Jobs
London, City, United Kingdom, EC1A2
Job Description

User Researcher

£330 INSIDE IR35

Start 16th Feb - remote

We're seeking an experienced User Researcher to support a high-profile public sector digital programme. You'll work in agile, multidisciplinary teams to ensure services meet real user needs and align with GDS standards.

Key Responsibilities

  • Plan and conduct user research (interviews, usability testing, surveys)

  • Synthesize findings into clear, actionable insights

  • Produce personas, journey maps, and research artefacts

  • Advocate for user-centred design across teams

  • Support service assessments and continuous discovery


Essential Skills & Experience

  • Proven public sector/Government Digital Service (GDS) experience

  • Strong knowledge of the GDS Service Standard

  • Experience working in agile, multidisciplinary teams

  • Expertise in qualitative and quantitative research methods

  • Ability to engage diverse and vulnerable user groups

  • Strong stakeholder communication skills