User Researcher
Posted 11 hours 36 minutes ago by Fruition Group
User Researcher
Leeds, West Yorkshire (Hybrid)
2 Month Contract - Inside IR35 - Immediate Start
A great short-term opportunity for an experienced User Researcher to deliver actionable insights that shape key online customer journeys - from browse and search through to checkout and booking.
The User Researcher lead end-to-end usability studies, combining moderated sessions, behavioural analytics, and customer feedback to uncover friction points and recommend clear, evidence-based improvements for product and design teams.
User Researcher - Key Skills & Experience:
- Proven experience running usability research across web and app
- Strong understanding of user-centred design principles and qualitative methods
- Confident in synthesising findings into prioritised, actionable recommendations
- Skilled communicator with solid stakeholder management experience
- Familiarity with UserZoom or similar research platforms
This role would suit a hands-on User Researcher who enjoys turning insight into impact and delivering tangible improvements to user experience within a fast-paced digital environment.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion/belief, sexual orientation, or age.