User Researcher - Digital Public Services (SC Cleared)
Posted 4 hours 23 minutes ago by Anson McCade Ltd
User Researcher - Digital Public Services (SC Cleared)
We're seeking an experienced User Researcher to join a large-scale digital public services project. You'll lead research across discovery and delivery phases, ensuring design decisions are driven by evidence and user needs.
Key Details:
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Active SC Clearance required
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Outside IR35
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Remote-first (occasional travel for workshops)
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6-month rolling contract
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Competitive day rate
What we're looking for:
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Proven experience conducting user research on complex digital services
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Strong stakeholder engagement and facilitation skills
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Knowledge of GDS standards and Agile delivery
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Ability to translate insights into actionable recommendations for design and development teams
This is a great opportunity to help shape high-impact, citizen-facing government services.