UK Program Manager (Head Coach) - Manchester City Football Education
Posted 1 hour 58 minutes ago by City Football Group
Location: Manchester, GB
Full Time / Part Time: Full Time
Contract Type: Permanent
Based in Manchester, this permanent full-time role leads the operational delivery and ongoing development of Manchester City's direct to consumer Football Education programmes across the UK. You will play an important role in shaping high quality football experiences across coaching programmes, trips and tours, while supporting operational excellence, stakeholder engagement and long term programme growth.
You will lead the coordination and delivery of Manchester City's direct to consumer Football Education programmes across the UK, helping to ensure registrations, scheduling, operations and programme delivery are managed effectively across a range of coaching environments. Working closely with internal teams and external stakeholders, you will support operational planning, communication and programme delivery across Young Player Development Programmes, Goalkeeping, Holiday Programmes, Move to Play initiatives and trips and tours.
Alongside operational delivery, you will support programme growth and continuous improvement activity, helping to identify opportunities to enhance customer experience, operational efficiency and product development across Football Education programmes. You will also support outbound trips and tours, ensuring experiences are delivered professionally and aligned to programme objectives and operational standards.
You will also contribute to football delivery and quality assurance activity across the wider Football Education team, supporting on pitch sessions in the UK and internationally where required. Through your organisation, communication and collaborative approach, you will help create engaging, safe and high quality football experiences that reflect the standards and philosophy of Manchester City.
What You'll Bring- UEFA B Licence or working towards
- Experience delivering and coordinating football programmes
- Understanding of football development environments and coaching delivery
- Ability to manage operational activity and multiple priorities effectively
- Clear and effective communication skills across a range of stakeholders
- Collaborative and organised approach within football and operational environments
- 26 days' annual leave plus a day off for your birthday
- Private healthcare and dental cover
- Annual discretionary bonus
- Health Cash Plan, Employee Assistance Programme with 24/7 GP support, company pension and life assurance
- Cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, free City+ subscription, stadium tour discounts and wider retail and lifestyle offers
City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability - physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We strive to provide a fully inclusive and accessible recruitment process. We encourage all applicants to reach out if they require any support or accommodations to enable them to thrive throughout our recruitment process.
Please contact .
Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.