UK Motor Insurance Customer Care Specialist
Posted 10 days 3 hours ago by Portage Ventures GP Inc.
Permanent
Full Time
Other
London, United Kingdom
Job Description
Qover in London is hiring four Customer Care Associates to support UK motor insurance operations. You will handle quotations, policy changes, renewals and payments, primarily via phone but also by email.
You will work with the UK Team Leader and cross functional colleagues to deliver high quality customer service while complying with FCA rules. You will maintain clear records in Qover's CRM, escalate issues as needed, and contribute to knowledge base improvements while delivering excellent