Trust & Safety Associate (Nordic) - Dublin
Posted 2 days 16 hours ago by Cpl Healthcare
Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
Trust & Safety Associate (Nordic Languages) - Dublin 
Languages: Norwegian / Swedish / Danish
Contract: 12-month FTC (potential to extend)
Hours: 40 hours per week 24/7 shift environment
About the RoleJoin a global team dedicated to keeping online platforms safe and trustworthy. This role offers a unique opportunity to make a real impact while gaining valuable experience in a fast-growing digital environment.
What You'll Do- Review and moderate online content (videos, text, profiles)
- Ensure content aligns with platform policies and guidelines
- Investigate and resolve user-reported issues
- Support a safe and positive online community
- Contribute to process improvements and quality standards
- Fluent in Norwegian, Swedish, or Danish + strong English
- Strong attention to detail and decision-making skills
- Resilient, adaptable, and able to handle sensitive content
- Interest in online platforms, social media, and digital trends
- Team player who thrives in a fast-paced environment
- Experience in customer service, content moderation, or BPO
- Work with a leading global organisation
- Structured training & career development
- Supportive team environment with well-being programs
- Social events and internal progression opportunities