Trust & Safety Associate (Nordic) - Dublin

Posted 2 days 16 hours ago by Cpl Healthcare

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
Trust & Safety Associate (Nordic Languages) - Dublin

Languages: Norwegian / Swedish / Danish

Contract: 12-month FTC (potential to extend)

Hours: 40 hours per week 24/7 shift environment

About the Role

Join a global team dedicated to keeping online platforms safe and trustworthy. This role offers a unique opportunity to make a real impact while gaining valuable experience in a fast-growing digital environment.

What You'll Do
  • Review and moderate online content (videos, text, profiles)
  • Ensure content aligns with platform policies and guidelines
  • Investigate and resolve user-reported issues
  • Support a safe and positive online community
  • Contribute to process improvements and quality standards
What We're Looking For
  • Fluent in Norwegian, Swedish, or Danish + strong English
  • Strong attention to detail and decision-making skills
  • Resilient, adaptable, and able to handle sensitive content
  • Interest in online platforms, social media, and digital trends
  • Team player who thrives in a fast-paced environment
Nice to Have
  • Experience in customer service, content moderation, or BPO
What's on Offer
  • Work with a leading global organisation
  • Structured training & career development
  • Supportive team environment with well-being programs
  • Social events and internal progression opportunities