Trip Customer Care
Posted 15 hours 54 minutes ago by Remotetravelcareers
Permanent
Full Time
Other
Berkshire, Reading, United Kingdom, RG317
Job Description
We are seeking a remote Trip Customer Care representative to provide friendly and reliable service to clients planning their trips. You'll assist with reservations, answer questions, and make sure travel runs smoothly.
Responsibilities- Assist customers with booking flights, hotels, and transportation.
- Provide clear and friendly support through phone, email, or chat.
- Answer basic travel questions and guide customers to the right options.
- Update reservations and confirm details for accuracy.
- Support the team with day-to-day travel service tasks.
- Strong communication and customer service skills.
- Comfortable using computers and online booking systems.
- Ability to stay organized and pay attention to detail.
- Friendly, helpful, and patient with customers.
- Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote - Full-time or Part-time