Travel Support Services Specialist with German & Spanish

Posted 8 days 12 hours ago by Astrea Recruitment

Permanent
Full Time
Other
Andalucía, Spain
Job Description

️ Travel Support Services Specialist with German & Spanish

Seville, Spain Onsite Full-Time No Hybrid Option


At Astrea Recruitment, we've been creating exciting career journeys for over 18 years! With offices in Bulgaria and Serbia, we specialize in connecting driven professionals with top-tier companies across Europe. Our mission is to help people grow and thrive - and now, we're partnering with a global leader in customer experience technology to find the next great addition to their Seville team.


If you're passionate about travel, love solving problems, and thrive in a multicultural environment, this is the opportunity for you!


What You'll Do:

  • Answer travel-related inquiries via phone and email with professionalism and empathy
  • Assist with tickets, cancellations, refunds, and customer concerns
  • Resolve issues quickly, accurately, and with a positive attitude
  • Provide personalized travel solutions and options
  • Keep customer records and internal systems up to date


️ What We're Looking For:

  • Fluent in German, Spanish, and English (C1 level)
  • Previous customer service experience, especially in tourism, is a plus
  • Great communication skills and attention to detail
  • A proactive problem-solver who can multitask effectively
  • Friendly, professional, and highly organized


What's In It For You:

  • Full-time contract with 48 hours/week on scheduled shifts between 09:00-20:00, Monday to Sunday
  • Paid training and onboarding from day one
  • Competitive salary and long-term job stability
  • A vibrant and supportive team environment
  • Work onsite in a modern, well-equipped office in beautiful Seville


Ready to make your next career move? Send your resume in English with reference number SM_ to apply now!

All applications are handled with strict confidentiality in line with the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).

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