Transitions Workflow Data Analyst

Contract Type: 12 months Fixed-Term Contract (FTC)

About the Role

The Transitions team within the Origination function plays a critical role in the management, onboarding, and delivery of client transition projects into PIC's operating model. This includes managing a complex ecosystem of suppliers across legal, actuarial, operations, administration, printing, and communication functions.

Reporting to the Programme Manager, you will liaise with the Workflow Manager, transition Managers, internal stakeholders and external suppliers to capture, validate, and analyse delivery data.

Key duties

• Ensuring accurate and timely data collection from Transitions Managers, suppliers and internal teams, maintaining centralised workflow and project performance data records in line with governance standards.
• Responsible for safeguarding the workflow and project delivery data integrity across multiple systems and reporting tools.
• Conduct analysis using historical and real time data to forecast delivery volumes, turnaround times and resource utilisation, whilst supporting capacity planning and risk identification through data driven analysis.
• Collaborate with the Transition Workflow Manager to refine metrics, data capture templates and process control tools, whilst liaising with Transition Managers, suppliers and internal functions to ensure timely data submission and resolve discrepancies, contributing to the creation of a culture of data driven decision making within the Transition team.

Key skills

Experience working in data or project analysis role, ideally within financial services, insurance, or complex delivery programmes with an understanding of supplier driven or regulated service environments.

Technical

• Knowledge of data validation, cleansing and control processes.
• Advanced skills in Excel; experience with data visualisation or business intelligence tools (Power BI).
• Understanding of structured project delivery, dependencies, and timelines.
• Awareness of SLAs, KPIs and how to measure operational delivery effectiveness.
• Familiarity with project and workflow management software.
• Proven track record of maintaining and reporting on operational or project performance data.

Personal

• Ability to turn complex data sets into meaningful insights and visual reports.
• High accuracy and rigour in managing and verifying workflow data.
• Able to present data clearly and explain findings to non-technical stakeholders.
• Capable of handling multiple concurrent data sources and reporting cycles.
• Work effectively with transition managers, suppliers, and analysts across the business.

DEI at PIC

At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together.

Benefits

In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.