Transformation Project Manager

Job Title: Transformation Project Manager

Location: Madrid, Spain

Reporting to: SVP of Transformation

About Swissport

We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.

In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.

The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.

"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.

"Doing the right things" means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.

"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.

These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.

Job Summary

As the Transformation Project Manager, you will assume the role of a global project leader, with the primary responsibility of overseeing and executing pivotal transformation projects within the Swissport Global network.

Our ongoing projects predominantly revolve around productivity improvement, including better Planning, Rostering and Allocation of our workforce by developing and launching proprietary tools. Consequently, we are seeking a qualified candidate who can run business analysis to identify value opportunities, support regions on the implementation of value-levers, track and validate the impact captured and cover the gap between Business and IT developers when developing new infrastructure to support the business.

Job Responsibilities

The following responsibilities are associated with this job role:

• Run the assessment / trade-offs of different solutions to scale-up the benefits of the transformation in each region.
• Prioritize the deployment / launch of new initiatives based on a balance between value and effort / cost.
• Define the key activities and an implementation plan for each project / region.
• Set-up regional project and BaU teams.
• Manage and coach regional teams on execution.
• Build-up new processes at regional level.
• Track project implementation and benefits capture.
• Lead Global Steerings at Management level.
• Be the interim Product Owner of proprietary tools that we are developing to scale the business.

Key Performance Indicators

• Project completion
• Benefits capture

Qualifications and Competencies

• University Degree in Management, Engineering or related field of study.
• 5+ years of experience of leading complex and international projects in a top-ranked consulting firm and/ or industry (Manager level).
• Fluent written and verbal command of English as the corporate language, any other language is a plus.
• Proven track record in running large projects on a global scale, including the ability of dealing with different profiles, cultures and time zones.
• Demonstrable end to end project delivery experience.
• Strong analytical skills.
• Financial management of projects, budgeting, actuals tracking and reporting.
• Team focused working style that fits into a fast-paced, entrepreneurial environment.
• Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders.

Your next step

If you are looking for this key position in Transformation Project Manager at a growing and changing international group that is headquartered in Zurich, we invite you to apply. When you do, please send your resume in English via the Apply button.

Due to the high volume of applications we receive, we are unfortunately unable to respond personally to every candidate. If you do not hear from us, please understand that we have decided to move forward with another candidate at this time. We truly appreciate your interest in the role and the time you took to apply.

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category.

Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.