Training Manager

We are seeking a Training Manager responsible for ensuring the timely training of all employees, equipping them with the tools and knowledge needed to carry out their roles with confidence and skill.

The successful candidate will work closely with managers to identify training gaps, create development plans and enhance the overall training offer.

Job Description

We are looking for an individual who can build strong relationships with Trust representatives, deliver collaborative training sessions and maintain accurate training records.

This role plays a key part in driving continuous learning, ensuring compliance, and supporting the ongoing development of teams across multiple sites.

Key Responsibilities

Manage the training of FRC teams through the Super Academy at West Middlesex Hospital, on-site training at CHW and RMH, and eLearning

Report training figures to Trusts on a monthly basis

Liaise with all sites to ensure training compliance targets are met

Innovate training content and delivery methods to empower frontline employees

Organise and manage all training-related queries and discussions with managers and operational teams

Ensure training is effectively managed and coordinated in line with Trust specification and business requirements

Deliver refresher cultural change sessions and Placemaker Pathway training

Develop strong relationships with hospital staff to support service satisfaction

Maintain up-to-date training records within the learning management system and arrange refresher training as required

Professional and Personal Competencies/Qualifications

Ability to communicate information, ideas and instructions clearly and effectively

Strong listening skills with attention to relevant detail

Experience leading, developing and managing training programmes

Ability to motivate and engage employees

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

,

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Proud member of the Disability Confident employer scheme

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Training Manager

Company: ISS Facilities Services

Salary: Not specified

Hours: Full-time

Location: Chelsea, London, SW10 9NH

Working pattern: On-site

Job type: Permanent

Posting date: 22 Jul 2026

Closing date: 21 Aug 2026

Summary

Training Manager

Contract: Healthcare

Location: London, SW10 9NH

Hours of work: 37.5

Contract Type: Permanent

We are seeking a Training Manager responsible for ensuring the timely training of all employees, equipping them with the tools and knowledge needed to carry out their roles with confidence and skill.

The successful candidate will work closely with managers to identify training gaps, create development plans and enhance the overall training offer.

Job Description

We are looking for an individual who can build strong relationships with Trust representatives, deliver collaborative training sessions and maintain accurate training records.

This role plays a key part in driving continuous learning, ensuring compliance, and supporting the ongoing development of teams across multiple sites.

Key Responsibilities

Manage the training of FRC teams through the Super Academy at West Middlesex Hospital, on-site training at CHW and RMH, and eLearning

Report training figures to Trusts on a monthly basis

Liaise with all sites to ensure training compliance targets are met

Innovate training content and delivery methods to empower frontline employees

Organise and manage all training-related queries and discussions with managers and operational teams

Ensure training is effectively managed and coordinated in line with Trust specification and business requirements

Deliver refresher cultural change sessions and Placemaker Pathway training

Develop strong relationships with hospital staff to support service satisfaction

Maintain up-to-date training records within the learning management system and arrange refresher training as required

Professional and Personal Competencies/Qualifications

Ability to communicate information, ideas and instructions clearly and effectively

Strong listening skills with attention to relevant detail

Experience leading, developing and managing training programmes

Ability to motivate and engage employees

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

,

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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