Training Lead (Associate Director), Consulting

The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey ( ), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Role overview You join a team and play a leading role in a major Oracle Fusion implementation. As the Training Lead you will drive the end-to-end training strategy ensuring seamless user adoption across a complex multi-system landscape Responsibilities

• Training Strategy: Create a robust end-to-Training Strategy based on the scope of the program and Cognizant's involvement in user training.
• Training Needs Assessment: Conducting a thorough analysis to identify the training needs of different user groups within the organization.
• Training Development: Lead the development effort of the in-scope training programs by utilizing client provided training authoring applications as applicable.
• Feedback Management: Collaborate with the business leads and SMEs to manage feedback and include them in the training materials as required. The Training Lead may conduct workshops and/or meetings with the SMEs to better understand the feedback and implement them as required.
• Training Delivery: Support in managing the logistics of training sessions (Train-the-Trainer and/or End User Training as applicable and defined in the SOW by designing a detailed Training Launch and Execution plan.
• Assist in Change Management: Collaborate with the Change Management team and other OCM-related activities to ensure that key messages are included in the training materials.
• Training Evaluation: Define the Training Evaluation approach and collaborate with the client to launch the training evaluation in the LMS or as defined in the SOW.
• Collaboration: Working closely with other project team members PMO including IT HR and department heads to ensure that training aligns with overall project goals and timelines.

Soft skills

• Dynamic team player who enjoys collaborating with diverse and international teams
• Skilled in business development and building long-term relationships with clients
• Dedicated to supporting the growth and development of the practice and its team members
• Strong communication and presentation skills
• Outstanding people person with strong relationship skills, able to interact seamlessly with different levels in a global multi-cultural organization