Training and User Enablement Specialist (m/f/d)

We are BASF in agriculture and everything we do, we do for the love of farming. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. We do everything in our power to build a sustainable future for agriculture by connecting innovation, customers and society.

In our Agricultural Solutions unit, we are looking for a Training Specialist to design and deliver global training about digital tools such Salesforce from the Commercial area to end users and power users. The role requires agile coaching experience and expertise in creating engaging training content using various formats. Collaboration with regional teams and active involvement in change management and digital transformation initiatives are key to success.

• You are responsible for the development and implementation of comprehensive training strategies and to ensure the effective adoption and utilization of IT systems, particularly complex multi module platforms such Salesforce across the organization.
• You identify training needs, create targeted learning materials, and develop programs in collaboration with cross-functional and regional teams. You support localization and share best practices globally.
• Furthermore, you deliver training sessions, workshops, and webinars to skills managers and power users with knowledge of IT systems such as Salesforce, focusing on functionalities, best practices, and advanced features.
• You evaluate the effectiveness of training programs and continuously enhance them based on feedback and changing business needs. You stay informed about industry trends and advancements in digital application integrating relevant updates into training content.
• In addition, you collaborate with stakeholders to create and communicate release notes, ensuring relevant updates are integrated into the training curriculum.

• completed degree in Business Administration
• several years of professional experience in working with CRM systems, particularly in leveraging platforms like Salesforce to support business processes
• industry knowledge in the chemical or manufacturing sectors
• proficiency with project management tools
• strong communication skills in English, German would be an advantage, high customer and service orientation

• Gross annual salary (full-time): 59.000 - 62.000 €, depending on qualifications and professional experience. In addition, you can expect a bonus depending on the success of the company and individual performance
• Modern sustainable office building in Berlin-Prenzlauer Berg with flexible working options , rooftop terrace and cafeteria for innovative and team- focused collaboration -
• 30 days of paid vacation, special leave and sabbatical options
• Location-independent working models with defined days of presence in Berlin and residence in Germany -
• Team and company events in which we celebrate our achievements and live up our team spirit

• Viktoria Pohl (Talent Acquisition) Tel.: will be happy to answer your questions for this position. You are welcome to book an
• You can also reach our recruiting team
• First information about our application process can be found and in our

As an international service hub, the BASF Services Europe GmbH bundles a wide range of services for the BASF Group throughout Europe. In the heart of Berlin, we combine expertise in the areas of finance, HR, supply chain, procurement, product safety and IT. We focus on digital and customer-focused solutions, to create services for future. Learn more about us and our career opportunities at

Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.