Training and LMS Administrator
Posted 7 hours 56 minutes ago by Quantexa
The Quantexa Academy is a key contributor to driving the self sufficiency and enablement of Quantexa's customers and partners. We achieve that by offering online learning, face to face sessions, and bespoke digital resources that allow all Quantexa users to harness the unique power of our award winning Decision Intelligence Platform. Due to the continued growth of our department, we are looking for an experienced Training and LMS Administrator to join the Education Services team to help us administrate the delivery of the high quality learning solutions that we are developing that will support our teams, customers and partners in learning how to configure, use, and implement the Quantexa Platform.
In this role, you will be responsible for the day to day administrative processes of the Quantexa Academy as well as those of our Learning Management System (LMS), and for supporting instructor led training deliveries to our global customers and partners.
What You'll Be Doing- Support the delivery of self paced eLearning and instructor led training programmes.
- Manage the training inbox to ensure queries are organised and responded to effectively and in a timely manner.
- Coordinate user account management, registrations, enrolments, and communications.
- Collate course completions, administer exam results and certifications, and provide feedback to stakeholders.
- Implement LMS best practices for training program improvement.
- Conduct and administer reporting on learning metrics and platform usage.
- Maintain, coordinate and communicate updates for training programmes via Q Net, Community and email.
- Ensure brand consistency in associated communications.
- Support projects that improve Education Services administration.
- Proficiency in administering a Learning Management System (LMS), including user account management, registrations, enrolments, and communications
- Strong skills in coordinating training and education events and programmes
- Proficiency with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, SharePoint) for administration and reporting
- Ability to apply LMS best practices to improve training programmes and processes
- Strong reporting and data analysis skills, including the ability to collate course completions, administer exam results, and generate actionable insights (e.g., PowerBi, LMS)
- Capability to maintain and communicate updates for training programmes across multiple channels (e.g., our Q Intranet page, Community portals, email)
- Attention to detail in ensuring brand consistency and accuracy in communications
- Ability to support projects that improve education services administration
- Excellent organisational and communication skills
- Ability to balance multiple projects and adapt to changing priorities to meet deadlines
- Strong interpersonal skills and ability to work effectively as part of a team
- Self motivation and proactive approach to tasks
- Ability to foster positive relationships with stakeholders
- Capability to provide clear, timely responses to queries and feedback
- Flexibility and willingness to support both self paced and instructor led training deliveries in an administrative capacity
- A positive, solution focused attitude to challenges
- Project management capability across multiple concurrent initiatives.
- Advanced LMS administration: integrations, workflow automation, complex configuration, higher level troubleshooting.
- Ability to assess, propose, and implement new technologies or process optimisations to increase quality and/or efficiency of service.
- Ability to confidently represent administrative functions in cross functional groups.
Our perks and quirks.
What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.
We offer:
- Competitive salary & Company bonus
- 25 days annual leave (with the option of buying up to 5 days, and rolling over up to 10), plus national holidays + your birthday off!
- Pension scheme with a company contribution of 6% (when you contribute 3%)
- Private Healthcare, including dental & optic cover
- Life Insurance and Income Protection
- Regularly benchmarked salary rates
- Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave
- Well being days
- Volunteer Day off
- Work from Home Equipment
- Commuter, Tech and cycle to work schemes
- Free Subscription to a meditation, relaxation and sleep app
- Continuous Training and Development
- Spend up to 2 months working outside of your country of employment over a rolling 12 month period with our 'Work from Anywhere' policy
- Team Social Budget & Company wide Socials
We want you to feel welcome, valued, and respected - because it's your individuality and passion that make you Q. We see that, and we celebrate it. That's why we're proud to be an Equal Opportunity Employer.
We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we're happy to assist.
No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities-whoever you are-if you're a passionate, curious, and caring human eager to push the boundaries of what's possible, we want to hear from you.