Trainee White Goods Engineer

Location: Carlisle, Carlisle Customer Service Centre

Type: Permanent, Full Time

Salary: £28,000 - £32,000 per annum depending on experience, plus quarterly bonus

Shift Pattern: Average of 41 hours per week, working 5 over 7 days (some Saturdays on a rostered basis), no Sundays

Recruiting Areas: CA, LA, DG, and TD

If successful, you will start on Monday 9th June and need to be available for the first 4 weeks for induction and initial training.

At Currys, our passion is to help everyone enjoy amazing technology. As the UK's leading tech retailer, we pride ourselves on excellent customer service, delivered by our team of 25,000 caring colleagues. You will be part of a supportive team, learning, growing, and celebrating daily successes.

We are looking for Trainee White Goods Engineers to join our White Goods Repair Team. Our team boasts industry-leading NPS and world-class first-visit fix rates. As a Trainee White Goods Engineer, you will bring basic electrical knowledge and receive comprehensive training to become a fully qualified White Goods Engineer within 2-4 months. Your role will involve diagnosing faults, installing, repairing appliances, and building rapport with customers to ensure positive experiences.

Role overview:

Responsibilities include:

1. Testing, diagnosing, and repairing white goods in customers' homes
2. Applying technical knowledge across various white goods appliances
3. Managing a company van and organizing your daily schedule
4. Enhancing our reputation as a home services expert

To succeed, you should demonstrate excellent customer service skills and experience engaging positively with customers.

Requirements:

• Experience in repair or installation involving electric or electro-mechanical products (e.g., field services, trainee plumbing or electrical work, domestic electrical installation)
• Basic electrical competence in theory and practice
• Ability to handle heavy appliances such as washing machines and dishwashers
• A full UK driving license with no more than 6 penalty points

We offer competitive benefits, including 30 days of annual leave (plus bank holidays), performance bonuses, product discounts, wellbeing initiatives, and comprehensive training to support your career growth.

Join us to develop your skills, contribute to sustainability by recycling and repairing tech, and be part of an inclusive, diverse team committed to making a difference.