Trade Support Engineer

We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply.

Top tier Investment Bank requires a Trade Support Specialist will provide expert-level support for critical applications, spreadsheet-based tools and models used across the Global Markets trading and sales desks. The role ensures the stability, compliance, and strategic improvement of spreadsheet solutions vital to pricing, risk management, and analytics, while mitigating spreadsheet risk across the bank.

Duties:

Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.

• 5-8 years of work experience in a Trade Floor Environment.
• Experience with troubleshooting excel, managing add ins and quant library installs.
• Understand excel formulas (nested) for complex data manipulation.
• Able to trace workflows within Excel to find and resolve issues.
• Exposure to Real Time data feeds: Market data and BBG, Risk/Pvs, Trade Blotter
• Understanding of the Rates trading business: Futures, Swaps, Xccy Swaps, FX forwards
• Good Communication skills
• Quickly understand from the trader what issues they are experiencing.
• Keep the trader regularly updated with progress.
• Articulate the observed issue to other IT teams to help resolve the issue if necessary.
• Articulate the problem to the trader and how it was fixed.
• Works well in a high-pressure, fast environment.
• Basic Python skills, able to debug code and suggest fixes for issues.
• Comfortable with Excel and coding in VBA
• Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions.
• Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.
• Conducts independent analysis and assessment to resolve strategic issues.
• /B.A. in computer science, engineering, information systems, math or business.

To find out more about Huxley, please visit our website

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales