Traceability Specialist

Traceability Operations Specialist

Because we strive to put people first. Culture, our way.

Traceability at Primark

What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You'll Get

People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Lifestyle benefits include healthcare, pension, potential bonus, 27 days of leave plus bank holidays, and the option to buy five additional days. Primark also offers tax saver tickets, a fitness centre, and a subsidised cafeteria.

What You'll Do as Traceability Operations Specialist

In this role you will be involved in the general coordination and support for the Traceability team. As the Traceability Operations Specialist you will play a key role in supporting compliance with the EU Deforestation Regulation (EUDR) and other regulations by ensuring supply chain transparency, data integrity, and robust traceability processes. This role will coordinate supplier engagement, data validation, and compliance monitoring to ensure all sourcing activities align with regulatory and internal standards.

Duties & Responsibilities

• Build and maintain strong relationships with suppliers, internal teams, and external partners to support Primark's traceability strategy.
• Lead supplier onboarding, training, and ongoing support to ensure compliance with traceability requirements.
• Act as the primary contact for supplier queries, escalations, and exception management.
• Ensure timely collection of accurate traceability data (e.g., certificates, declarations, geolocation) in line with legal standards.
• Validate supplier documentation for accuracy, completeness, and authenticity.
• Analyse traceability and geospatial data, conduct risk assessments, and identify potential compliance issues or red flags.
• Track progress and performance, producing regular reports and maintaining SOPs and documentation.
• Coordinate supplier engagement activities (meetings, workshops, travel, presentations) while managing multiple priorities and stakeholders effectively.

What You'll Bring

Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular.

Skills & Experience

• Strong commitment to sustainability and ethical sourcing, with high cultural awareness and integrity.
• Excellent communication and relationship building skills, with full proficiency in English.
• Highly organised with strong problem solving, planning, and time management abilities.
• Analytical mindset with excellent data management skills and strong attention to detail.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Project); experience with traceability platforms is an advantage.
• Resilient, adaptable, and self motivated, with the ability to manage multiple priorities under pressure both independently and as part of a team.

Desirable Attributes

• Knowledge of EUDR, UKTR and US Lacey Act requirements, deforestation free supply chains, or environmental compliance.
• Experience with traceability and supply chain risk intelligence platforms.
• Experience working with Chain of Custody documentation or third party audit processes, in particular FSC.
• Multilingual skills to support supplier engagement across regions; Mandarin speaker preferred.

Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours.

We provide reasonable adjustments or an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology. Please contact your talent acquisition specialist.