Tenant Liaison Officer

Posted 3 days 4 hours ago by Fawkes and Reece

Permanent
Full Time
Other
Lincolnshire, Grimsby, United Kingdom, DN311
Job Description

Reference: TLO57
Posted: October 30, 2025

Tenant Liaison Officer required to work in Grimsby on a planned improvement contract.

The duration of the contract is for 12 weeks.

Ideally, you will be an experienced Tenant Liaison Officer with energy efficiency and/or planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.

Job Role Includes:

  • Deliver clear and effective communications to customers and residents about the nature and scope of works.
  • Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
  • Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
  • Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
  • Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.

Essential: Driving Licence, own transport, previous experience/similar job role

  • £14-£14.50 PAYE inclusive of holiday pay or £16ph UMB
  • Monday to Friday, 9am - 3pm
  • Street Parking
  • Mileage Paid

To Apply

Please apply via CV or call Aran/Danielle a call on or for further details or to apply!