Tenant Liaison Officer
Posted 3 days 4 hours ago by Fawkes and Reece
 Permanent
 Full Time
 Other
 Lincolnshire, Grimsby, United Kingdom, DN311
Job Description
 Reference: TLO57
Posted: October 30, 2025
Tenant Liaison Officer required to work in Grimsby on a planned improvement contract.
The duration of the contract is for 12 weeks.
Ideally, you will be an experienced Tenant Liaison Officer with energy efficiency and/or planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.
Job Role Includes:
- Deliver clear and effective communications to customers and residents about the nature and scope of works.
 - Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
 - Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
 - Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
 - Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.
 
Essential: Driving Licence, own transport, previous experience/similar job role
- £14-£14.50 PAYE inclusive of holiday pay or £16ph UMB
 - Monday to Friday, 9am - 3pm
 - Street Parking
 - Mileage Paid
 
To Apply
Please apply via CV or call Aran/Danielle a call on or for further details or to apply!