Tenancy Services Officer

Employer: Arun District Council

Salary: £37,280 - £39,152 per annum

Location: Arun Civic Centre, Littlehampton, West Sussex

Contract: Permanent

Working Pattern: Full Time

Hours: 37 hours per week.

DBS Check: Enhanced

Closing Date: 20/07/2026 at 23:59

Reference: CE/26/340934

At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference.

We are looking for 4 new Tenancy Services Officers. The post holders will be responsible for providing a holistic tenancy management service in general needs, Housing for Older People and leasehold accommodation including anti social behaviour, lettings and estate management in line with council policies and procedures and statutory, and regulatory requirements.

This role involves addressing a wide range of tenancy related matters, with a focus on supporting tenancy sustainment and providing a high quality, customer centric service which puts tenants and customer service at the heart of service delivery.

The Tenancy Services Officer works closely with other service teams and external partners to deliver a high standard of service in support of the Council's aims and Service objectives, delivering against key performance standards in respect of tenant satisfaction, void turnaround times and customer service.

For more information about joining the Tenancy Services Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage).

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.

Interviews are scheduled to take place in the week commencing 3 August 2026.