Temporary Commercial Operations Coordinator

Temporary Commercial Operations Coordinator

• Opportunity to join a fast-paced commercial operations team within a growing business
• Gain valuable experience across customer service, logistics, supply chain, and operations
• Be part of a collaborative and supportive team environment
• Varied role with the chance to build strong relationships with customers and logistics providers
• Potential for contract extension based on business needs

Must haves

• Previous experience in an administrative, customer service, logistics, FMCG, or supply chain environment
• Strong written and verbal communication skills
• Excellent organisational and time-management abilities
• Ability to multitask and manage competing priorities effectively
• Strong attention to detail and commitment to accuracy
• Proactive and solutions-focused approach to problem solving
• Confident using Microsoft Outlook and Excel
• Strong customer service focus and ability to build relationships

Nice to haves

• Experience using ERP systems
• Knowledge of supply chain, logistics, or order processing environments
• Experience working with third-party logistics providers

So, what will you be doing?

• Processing customer sales orders accurately and efficiently through internal systems
• Ensuring orders meet customer-specific requirements and agreements
• Managing delivery issues and customer complaints, escalating where required
• Maintaining accurate ERP data including stock, pricing, and product information
• Producing reports and supporting forecasting activities alongside planning teams
• Building strong relationships with customers and logistics partners
• Monitoring customer stock levels to maximise product availability
• Processing import and export documentation to support smooth operations
• Following established processes to ensure accuracy and compliance
• Providing support and cover for wider team activities when required
• A collaborative approach and enthusiasm for teamwork
• Ability to influence stakeholders and negotiate positive outcomes
• Comfortable working in a busy, fast-moving environment