Temporary Accommodation Officer

Overview

Temporary Accommodation Officer - South East London - 3 to 6 month ongoing contract - Mon to Fri 9am to 5pm - £209.68 per day umbrella

Responsibilities

• Leading on Temporary Accommodation complaints and members enquiries
• Liaising with managing agents and internal colleagues to ensure suitability of Temporary Accommodation
• Working closely with our team of property inspectors to drive up the quality of Temporary Accommodation
• Providing excellent customer service to our residents

Requirements

• Achieve appraisal targets, service outcomes and outputs as agreed with your line manager
• Experienced in dealing with complaints relating to Temporary Accommodation
• Ability to work as a first point of contact for service users
• Excellent attention to detail
• Experience working in a housing association or council is ESSENTIAL

If you are interested in this position AND meet the requirements, APPLY NOW!