Temp Customer Support & Tech Help Specialist

FP Mailing UK is seeking a customer-focused and proactive Customer Support Call Handler to join our team on a temporary maternity leave cover. In this role you will manage incoming calls, provide first-line technical support, handle support emails, coordinate replacements and spare parts, and strive to maintain high levels of customer satisfaction.

You will work with internal teams to ensure service contracts are understood and opportunities for upgrades are identified, with comprehensive