Telco Sr. Sales Manager - Onsite in Santry, Dublin - CV Required

Job Title

Telco Sr. Sales Manager - Onsite in Santry, Dublin - CV Required

Job Description

We are seeking an experienced Senior Sales Manager to lead a team of approximately 20 sales professionals within a complex outsourced telecommunications sales operation. This is a key leadership role, responsible for delivering commercial performance, developing the team and ensuring strong execution against agreed client objectives and KPIs. The successful candidate will have a strong and demonstrable background in telecommunications sales, together with proven experience managing sizeable, target-driven sales teams. This is an environment that requires a confident, resilient and commercially focused leader who can navigate a challenging sales process, maintain high standards and build strong relationships with both the team and client stakeholders.adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

Key Responsibilities

• Lead, motivate and develop a team of approximately 20 sales professionals.
• Own team performance against sales, revenue, conversion, productivity and quality KPIs.
• Drive a culture of accountability, coaching and continuous improvement.
• Identify and address performance gaps through structured coaching and action plans.
• Ensure consistent execution of the agreed sales process and client requirements.
• Build a strong, professional relationship with client stakeholders and provide clear performance updates.
• Identify opportunities to improve sales effectiveness, productivity and customer outcomes.
• Work closely with Operations and other stakeholders to deliver overall business objectives.

What We're Looking For

• Essential Strong telecommunications industry experience is essential.
• IT experience is an advantage.
• 5+ years of Sales leadership experience.
• Proven experience managing a sales team of 15-25+ people.
• Strong track record of delivering against challenging sales targets.
• Experience in a high-volume, KPI-driven sales environment.
• Excellent coaching and people-management capability.
• Strong commercial awareness and understanding of sales performance metrics.
• Confident stakeholder management and communication skills.
• Resilience and the ability to perform effectively in a challenging and fast-paced environment.
• Ideally Experience in an outsourced, BPO or contact-centre sales environment.
• Experience managing a sales operation on behalf of a major telecoms provider.
• Strong knowledge of telecoms products and services, such as mobile, broadband, connectivity, cloud or related solutions.
• Experience managing complex sales processes and client requirements.

Location

Ireland, Dublin -Santry

Language Requirements

English (Required)

Time Type

Full time

Mission

Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

EEO Statement

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.