Technician 2 (IT Support)

Technician 2 (IT Support)

About the roleAs a Technician 2 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support.
Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:
You can also ask our friendly recruitment team any questions you may have about the role, between 08:30 AM till 17:00 PM (Monday to Friday).
Shifts: Contract - 16-Jun-25 to 12-Dec-25
Roles and Responsibilities:

Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.

Hub Stock management, including asset management of kit in/out (Scan items in/out of locations) as per contract

Effective Management of disposals that go through their Hub as per contract

Triage and perform hardware repairs in warranty kit and liaise with vendors for parts and returns as per contract.

Locker replenishments where appropriate as per contract.

Highlight potential issues with service/potential service improvements to their Team Leader

Follow any agreed processes and procedures either from the Authority (site regulations etc)

Other stuff we're potentially looking for:

• Candidates with an active SC clearance / eligible for sc clearance

What's in it for you? -

• Our client loves to reward their people for doing a great job.
• The hourly rate:Umbrella Rate: £18.87 per hour (via a Hays approved umbrella company).
  PAYE Basic Rate: £14.54 per hour

Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you!

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