Technical Support Specialist (Repair devices) Dutch & English
Posted 4 hours 4 minutes ago by Undutchables
2 800,00 € - 3 500,00 € Monthly
Permanent
Not Specified
Other
Noord-Holland, Amsterdam, Netherlands
Job Description
What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality repair and maintenance services. Your core responsibilities will include:
- Performing repair and maintenance activities on medical devices, both on-site and in the workshop, in adherence to the highest technical standards.
- Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures.
- Providing technical assistance to clients regarding device setup, system integration, and troubleshooting.
- Maintaining accurate documentation within the ticketing system, including the creation of repair reports and detailed cost estimates.
- Coordinating maintenance schedules and managing parts inventory in close cooperation with the internal team.
- Conducting user training sessions-both online and on-site-on proper device operation and routine maintenance.
- Successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline.
- Proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness, or diagnostic equipment is advantageous.
- Strong technical acumen and effective problem-solving capabilities.
- Proficiency in both Dutch and English (spoken and written); knowledge of Korean is a plus.
- Familiarity with Microsoft Office applications; experience with ticketing or CRM systems is desirable.
- Possession of a valid Class B driver's license and willingness to travel occasionally.
- We are seeking a solutions-oriented technician with a strong commitment to accuracy and customer satisfaction.
- You live in Amsterdam region
- Start Date: As soon as possible
- This is a long term position
- Our client offers an initial one-year employment contract, with the possibility of extension based on performance
- The salary is from €2,800 to €3,500, depending on experience and education.
- Opportunities for career development within an international and innovative work environment.
- Pension scheme & Commuting allowance
- Birthday gift & subsidy for a sports membership
- Language learning support (Korean, Dutch, German, French, Italian, or Spanish)
- A collaborative and supportive team culture that fosters a positive workplace atmosphere
- A freshly prepared lunch every Wednesday at our Amsterdam office