Technical Support Specialist

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for , is Saudi's event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

We are seeking a skilled and client-focusedTechnical Support Specialistto manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role also involves supporting client account management to ensure a seamless service experience.

• Manage the company'sIT infrastructure.
• Providetechnical IT supportto clients.
• Support with theinstallation and deployment of softwareas well as any permanent or temporary company hardware provided to clients.
• Assist withclient account managementto ensure smooth operations and strong client relationships.

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
• 2-4 years of experience inIT support, technical support, or systems administration.
• Strong troubleshooting and problem-solving skills.
• Hands-on experience withsoftware installation, hardware setup, and system maintenance.
• Excellent communication skills with the ability to explain technical concepts to non-technical users.
• Experience in aclient-facing IT support roleis a plus.