Technical Support Lead - Builder of World-Class Support

A leading healthcare technology company is looking for a Technical Support Lead to enhance user interactions and drive customer satisfaction. This role involves co-leading the support desk, resolving customer issues, and designing workflows to optimize support operations. Ideal candidates should possess strong communication skills, a customer-first mindset, and have 4+ years in customer support. The position is remote, ideally suited for those in the UK timezone, and offers the chance to make a real impact in healthcare.