Technical Services Field Support

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Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live.

Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need.

For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs.

Main purpose of the role

We have a fantastic opportunity for a Technical Services Field Support to join us, the role is field based covering our Midlands regions (including the West Midlands, East Midlands and South Midlands), with opportunity to work from home one day a week. Reporting into the Technical Services Field Lead, the successful candidate will play a vital role within the business, delivering high value service and expertise to our nationwide regional offices, construction sites and sales offices.

They will champion IT and business initiatives and be a focal point, assisting/training the regional and site teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions utilised by our business.

The daily duties of the Technical Services Field Support will be varied in scope and complexity, and therefore the individual should have a sound and broad technical knowledge, an eye for detail, coupled with good "hands on" practical skills e.g., working at height, using power tools, and installing a variety of technologies, equipment and cabling.

The ideal candidate will have a good knowledge and hands on experience of Microsoft products and technologies, with knowledge of infrastructure, applications, and networking technologies and the ability to deploy, configure and troubleshoot effectively.

HS&S Responsibilities

To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

Skills, knowledge & experience

We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about technology and delivering good service. They will be collaborative with the ability to work and communicate with a variety of different audiences. They will have the ability to be creative and proactive, using their problem-solving skills and be willing to challenge "the norm" and actively identify opportunities for improvement. They will have a straightforward approach when it comes to solving technical problems in the most effective way for their internal customers.

Driving is an essential part of the role and therefore applicants should hold a relevant UK Full Clean driving licence. A company car will be provided. Due to the field-based nature of the role, applicants will need to be able to be flexible to meet business requirements with travel.

Any experience in a similar field-based role, specifically in a mixed technology environment, would be desirable but is not essential, as for this role we are willing to provide full training to applicants with the right attitude and ability level.

If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact emailprotected

Why work for us?

At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers.

• Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year.
• Bonus Scheme - Our annual bonus scheme is linked to team and company performance.
• Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out.
• Trust - We encourage you to come up with ideas and get the most out of your job with us.
• Development - we offer genuine development opportunities to progress your career.

Our values

Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement.

• Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way.
• Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible.
• Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job.
• Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.

Reference:KMH/WM/1768
Hours:37.5 hours per week, Monday to Friday
Location:Birmingham
Employer:Keepmoat Homes, West Midlands
Job type:Full Time, Permanent
Closing date:05/08/2025

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