Technical Sales Engineer

Job Purpose

A Technical Sales Engineer at SureScreen Materials plays a pivotal role in driving the company's growth. As a key member of the sales team, your primary objective is to grow current accounts and find new accounts.

Key Accountabilities and Responsibilities

• Account Management: Grow net spend of current accounts by maintaining and developing relationships with current clients, identifying other contacts within businesses, and harnessing referrals and account suppliers. Build relationships with contacts through periodic calls and emails. Remote or face to face contact.
• New Business Sales: Create and implement strategies to successfully reach new business opportunities, including new markets, new clients, and new partnerships. Generate new or convert current leads into clients by researching and contacting key personnel within potential businesses, sending information, and arranging meetings.
• Technical Quotation: Receive enquiries and produce suitable technical quotations listing key details, work proposals, and costs to enable the whole enquiry to be passed to the technical team for delivery.
• Respond to all customer correspondence (internal/external), make outbound calls (lead generation) and support a shared email inbox.
• Accurately maintain CRM with client information.
• Collaborate with marketing and sales teams to share ideas and maximize cross selling opportunities.
• Collaborate with the technical team to identify growth opportunities through new clients, new industries, new markets, new services, and new accreditations.
• Attend conferences and events to build relationships with industry partners and stay up to date with new trends.
• Create sales forecasts and work actively toward reaching them; meet agreed sales and profit targets through new customer acquisition.
• Possess a strong understanding of the company's services, the industry, and positioning.

Key Relationships

• Internal: Head of Sales & Marketing, Marketing Manager, Technical team
• External: Accounts, Potential accounts

Qualifications, skills, and experience

• Technical background with 2+ years experience OR a degree in science, material science, engineering, metallurgy (essential)
• 2+ years' experience in B2B sales (desirable)
• Able to generate own leads
• Excellent customer service and communication skills
• High attention to detail
• Maintaining a positive 'can do' attitude
• Self motivated and results driven
• Resilient and reliable team player