Technical Project Manager

Job Summary: As a Technical Project Manager, you will be responsible for the day-to-day delivery of our clients' digital transformation workstreams. You will work with Tier 1 clients on their website/web app ecosystems across various industries in both the public and private sectors. Your role includes managing engagement with key customers and partners, serving as the primary contact for all product and project-related matters. You will support clients in their web ecosystem roadmaps while ensuring delivery remains on time and within budget. This includes new web builds and ongoing support/BAU improvements.

Using a mix of traditional project management and agile delivery skills, you will adopt appropriate methods and tools to maintain high-quality standards from both project and team perspectives.

This role is hybrid, requiring a couple of days per week at our Kensington office in London, with possible ad-hoc travel to client sites for meetings and milestones.

Key Responsibilities for Delivering Quality Products/Projects with High Client Satisfaction

• Manage relationships and engagement with customers and partners, acting as the day-to-day point of contact for all project-related matters. Facilitate ceremonies and workshops with stakeholders and key clients.
• Understand our clients' roadmaps and deliver value following a product-led approach. Focus on web-based projects, including Content Management Systems (e.g., Drupal), SaaS platforms (e.g., Laravel), UX and Service Design, with considerations for SEO, CRO, accessibility, and performance.
• Manage scope, costs, and timelines of workstreams. Collaborate with the PMO Analyst and Resources Manager to align resource allocation with project milestones.
• Maintain a risk register and monitor delivery progress. Adhere to ISO standards to oversee quality and security of solutions delivered.
• Work with Sales & Client Services teams to identify new opportunities and scope potential projects. Participate in pre-sales activities, including scoping, proposals, tenders, and client pitches. Review Statements of Work (SoWs) for accurate scoping and risk management.
• Engage actively in the CACI delivery community by sharing best practices, mentoring others, and continually improving delivery processes.

Skills & Experience

• Experience delivering web-related projects for large government agencies or similar organizations, following the gov.uk Service Standard. Service Assessment record is a plus.
• Experience with web CMS (Drupal or equivalent) and custom web app platforms built using open-source solutions (Laravel or equivalent).
• Experience managing software workstreams in an agile environment.
• Strong stakeholder engagement skills, capable of handling difficult situations and resolving conflicts.
• Commercial awareness, including budget tracking, risk management, and forecasting.
• Ability to build and lead high-performing teams with clear communication and collaboration.
• Eligibility for security clearance, requiring UK citizenship and residence in the UK for the past 5 years.