Technical Product Delivery Manager

We're created a new permanent position for an experienced and strategic Technical Delivery Product Manager to join our Platform Engineering Tech team. Join us and shape the future of platform engineering, you'll empower the engineering teams and ensure they have the tools and infrastructure they need to build and deploy applications with unprecedented speed and security. Join us in making a tangible difference, empowering people to build and improve. Imagine the satisfaction of knowing your work directly contributes to this positive impact. The Role:

• As an experienced Technical Product Delivery Manager, you will be delivering in a Retail environment or similar faced-packed customer focused organisation.
• You'll have a strong technical background, product acumen, and project management skills to drive complex initiatives from concept to completion within our evolving digital landscape.
• With excellent stakeholder management you will bridge the gap between platform engineering and internal customers including application developers and data scientists by translating their needs into actionable requirements, managing expectations and fostering clear, continuous communication.
• You'll have first hand experience in implementing significant change - including new products or platforms.
• You'll have good judgement, a sense of urgency and will have demonstrated commitment to high standards of ethics, regulatory compliance, customer service and business integrity.
• Being a critical thinker, a strong problem-solving with excellent trouble-shooting skills, self-motivated and possessing of a high sense of urgency and personal integrity.

Does this sound like you?

• You'll be an experienced Technical Product Delivery Manager with a proven track record, preferably focused on developer platforms, infrastructure, or cloud services.
• With proven strong project management skills, you'll have experience in Agile/Scrum methodologies and a proven ability to manage complex technical projects from conception to launch.
• You'll facilitate sprint planning, daily stand-ups, sprint reviews, removing blockers and retrospectives to ensure continuous improvement and team velocity.
• You'll have a deep understanding of modern cloud ecosystems, with extensive hands-on experience in Amazon Web Services (AWS).
• Familiarity with modern observability concepts and tools, including Datadog, and proven experience with the "platform as a product" model and driving adoption of internal tools.
• Strong familiarity with CI/CD principles and pipelines (e.g., Jenkins, GitLab CI, CircleCI). Deep proficiency with Infrastructure as Code (IaC) principles and tools, particularly Terraform, Ansible, and Packer.
• You'll be an expert in using JIRA and Confluence for product backlog management, roadmap planning, and documentation.
• You'll be able to demonstrate strong interpersonal skills, including the ability to cultivate and maintain robust professional relationships across the business at all levels, alongside possessing strong persuasive and influencing capabilities.

What's in it for you? Our strong family values and 'cornerstones' lie at the heart of the success of our journey. If matching your ambition to our culture is an exciting prospect, there's never been a better time to join us. We're a team. And teams work best together when they know and respect one another. Listen and learn from one another. So we offer a hybrid working model. Giving you the support you need to do well at work, and the flexibility to make life work for you. We'll also equip you with a benefits package that includes:

• Competitive package including an annual bonus and car allowance
• 25 Days holiday plus bank holidays
• Contributory Pension and Life Assurance
• Flexible Hybrid working (2-3 days in Watford)
• Save-as-you-earn scheme
• Colleague discount
• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we're proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support. About Us: We are a multi-channel retailer operating in the home improvement market. With 40 years in industry, we now generate revenue in excess of £1.6Bn across 230 stores delivered by 8,000+ colleagues. We care for our people - and we look out for one another. Everyone has a voice. We're ambitious, but we're inclusive, supportive and down-to-earth with it. Anyone can build on their talent and expect our support to get on. Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note,this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form. Closing date for application 31/7/2025