Technical Operations Manager

Technical Operations Manager
Location: London
Contract Type: Permanent, Full-Time
Package: Competitive Salary + Private Healthcare + Flexible Benefits

Be Part of Something Iconic

We're offering an exceptional opportunity to take on a senior technical leadership role at one of London's most prestigious commercial destinations. You'll be working on behalf of a globally recognised, industry-defining technology brand whose products and innovations are used by millions every day.

As Technical Operations Manager, you'll play a key role in supporting this organisation's UK headquarters - helping to deliver a premium workplace experience that reflects their global brand standards, values, and expectations.

The Role

In this high-profile position, you will take full accountability for the technical service delivery across the contract, ensuring compliance, safety, and operational excellence. You'll work closely with the client to continuously enhance the workplace environment, support their sustainability and innovation goals, and lead a team of engineers with confidence and clarity.

You'll act as the primary technical lead on-site - offering both strategic oversight and hands-on support to ensure smooth operations in a fast-paced, forward-thinking environment.

Some of the key responsibilities include:

• Lead and manage the delivery of all technical services, systems, and infrastructure on-site.
• Ensure full compliance with all current and emerging legislation - including Building Regulations, CDM, Health & Safety, and environmental standards.
• Provide hands-on technical assistance and guidance to the engineering team when required.
• Build and maintain a trusted partnership with the client, focusing on service quality, communication, and continuous improvement.
• Coach, mentor, and develop your team to ensure a culture of high performance and accountability.
• Identify and implement opportunities for innovation, efficiency, and enhanced service delivery.

What We're Looking For

• Strong technical and managerial experience within facilities services, ideally in a customer-focused, high-profile environment.
• Demonstrated experience leading hard FM contracts and engineering teams.
• A solutions-driven mindset with excellent communication and client relationship skills.
• Confident leadership with the ability to develop and inspire high-performing teams.
• Commercial awareness and analytical capability to support sound decision-making and service optimisation.

We are always evolving our benefits to attract and retain great people. Some of our offerings include:

• 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days
• Pension with a leading provider and up to 8% employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Life Assurance
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• Free 24/7 Employee Assistance Program for mental health and well-being support (including counselling and legal advice)
• Flexible benefits such as Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax-Free Bikes.

Next Steps:

We are committed to building an inclusive culture where everyone is treated fairly and with respect. We will outline the recruitment process in advance and accommodate any needs you may have to participate fully.

About Us:

Founded in 1921, we are one of the UK's leading independent engineering and services companies, with a turnover of £500m and 3,000 employees. Our focus on training and development helps us cultivate great talent. We operate across various sectors within the building and infrastructure industry, leveraging innovative solutions and the latest technologies to deliver groundbreaking projects.

We value progression and will support your career development through clear pathways, regular reviews, training, and ongoing support to help you excel.