Technical Escalations Engineer - Hybrid (Dublin)

Clio in Dublin, Ireland, is seeking a Technical Escalations Agent to join the Global Customer Support team. You will resolve complex technical issues and bridge Support, Customer Success, and Product.

This autonomous role requires deep troubleshooting, cross-functional collaboration, and the ability to coach frontline teams while improving processes across the department.

The role supports EMEA coverage with a defined schedule and offers a competitive salary with hybrid work options.