Technical Compliance Manager

Overview

Care. Initiative. Pride. We see more than just high standards.

Technical Compliance Manager

Location: Wakefield

Working hours: 38.75 hours per week, Monday to Friday

Benefits: Company car or allowance, private medical cover, private pension, and more

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We're professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you'll join the UK's largest family-owned construction, infrastructure and support services businesses. And as a Job Title, you'll be part of a team that's doing incredible things - for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role

The Technical Compliance Manager will be responsible for ensuring the maintenance of an up-to-date asset data set across our client contract.

What you'll do:

• Support a compliant delivery of maintenance activity including reactive, planned and small works throughout the assigned geographical region
• Ensure delivery of a safe, customer-focused, cost effective, efficient, and compliant service in order to meet its contractual and legal obligations.
• Act as 'Technical Expert' in relation to SFG20 compliance whilst validating and disseminating best practice and innovation. Provide guidance and clarifications as necessary to operational teams within areas of expertise
• Contribute to the formulation of strategy and policy for the effective management of the client's property portfolio.
• Ensure compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture
• Lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner. To manage the people resources effectively and efficiently to deliver the required services and to ensure Objectives, Performance Reviews are completed as per company policy.
• Support and lead the introduction of operational best practice into the region or contract
• Ensure that the operational aspects of contract are delivered in accordance with the contract by an agreed programme of qualitative checks and control measures and to rectify identified deviation where appropriate
• Auditing and reviewing statutory compliance documentation for each site
• Production of management information as required covering all areas of responsibility
• Develop maximum profitable growth of the business through understanding client needs, maximizing the services delivered and championing excellent customer care
• Ensure that a Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client
• Assist in the establishment of systems of monitoring and control, designed to ensure appropriate control over all critical service points, to maximise customer satisfaction, minimise customer complaints and other adverse feedback.

What you'll need:

• HNC/HND qualification or equivalent technical qualifications/experience in an appropriate discipline
• Strong IT skills including MS Word & MS Excel.
• Excellent written and verbal communication skills with an ability to communicate effectively at all levels.
• Ability and desire to work as part of a team.
• Willingness to travel across the relevant region.
• Can work autonomously with minimal supervision organising and prioritising own workload.
• Ability to influence working at all levels from site operational level to senior management.
• Experience working with external stakeholders and end user clients.
• Experience working within the as built environment in a technical role.
• Strong people leader
• Valid UK Driving Licence

The successful candidate will require an Enhanced DBS Check before starting in the job.

Who we're looking for:

People are at the heart of everything we do and achieve at Robertson. To fit right into the team, you'll be committed to understanding the needs of our customers and work collaboratively towards our shared goals; get the best from teams and individuals, be confident in your decisions, and calm and quick to adjust to unexpected challenges; and help us make progress towards a sustainable future for ourselves and our communities.

What's in it for me

Working the Robertson Way

Joining us isn't just about seeing things our way. It's also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here's what that means

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What's in it for you?

In addition to the annual salary, we offer a wide range of rewards and benefits:

• Company car or car allowance
• Private medical cover
• 33 days annual leave
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We're a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That's why we're working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

Apply now

If you've got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we'd love to meet you.