Technical Analyst

We are looking for a candidate with experience of Control-M Batch Scheduling and job configuration. You will be an experienced, hands on Control M user who is comfortable working with different types of batch jobs, including configuration parameters alongside being a competent and effective stakeholder manager.

At Nationwide we openly put our 16 million members at the centre of every decision we make as a business. Every role, no matter what it's doing, is member focused.

The role sits within the Chief Operating Office (COO) function, and you will predominantly be supporting projects across all Nationwide mission areas, making sure we have the right applications configured in the right way to keep our systems performing at their best.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 12 month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office. Whilst this location is where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Uncompromisingly Customer, whatever our role

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

Access to private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub - access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

Are you a Virgin Money colleague? Take a look at the Cross-Company Careers Guidance on VMx where you'll find information on how we manage cross-entity hires.

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Richard Ashton and the main recruitment contact is Ashley Dodds.

Banking - but fairer, more rewarding, and for the good of society What you'll be doing

First and foremost, you'll be a Technical Analyst. The majority of your time will be spent working on batch scheduling Service Requests, making amendments to existing jobs in the active schedule, while also making live new workflows following the change management process.

Using your background in Control M, you'll be working with other Batch Support analysts to make the amendments as requested by business users. You'll also suggest better ways we could take those actions to make them work more efficiently while simultaneously developing your own technical path.

Additionally, you will perform daily health checks across all our Control M environments, update Control M calendars, maintain the jobs on the active schedule, and manage general enquiries on Control M scheduling. There is potential for the role to develop into a more technical role for the right candidate and to cross over into the Control M administration team where you would undertake a variety of tasks on the infrastructure / platform side.

About you

To be successful in this role, we'd expect you to have/be:

Previous experience in using Control M for batch scheduling

Knowledge of Nationwide's batch scheduling tools and data processing cycles

Able to interpret large volumes of complex data

Experience in task management and liaising with other team members

The ability to quickly understand problems and provide root cause analysis and resolution

The required level of relevant knowledge and skills in an ever changing technical IT environment

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.

Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.

Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.

Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Job Info

• Job Identification 1547
• Apply Before 03/05/2026, 11:55 PM
• Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB