Technical Admin - Voids (14 hours)
Posted 5 days 6 hours ago by Royal Greenwich
Technical Administration Officer (Voids Team)
Employment: Fixed-term contract - 3 months. 14 hours per week. Supports the Voids service with technical, clerical administrative and IT duties.
Responsibilities- Provide technical, clerical administrative and IT support for the Voids service.
- Utilise IT packages (Microsoft Office) and learn the Northgate V6 repairs system.
- Maintain accurate data collection and ensure information is up to date and circulated to relevant parties in a timely manner.
- Handle telephone calls and enquiries from tenants on the repairs line with high quality customer service.
- Work effectively as part of a team and on own initiative.
- Interact with a wide range of contacts including the public, contractors, consultants and other external bodies; demonstrate excellent interpersonal and communication skills.
- Experience with IT and Microsoft packages is essential.
- Willingness to learn and use the Northgate V6 repairs system.
- Strong organisational skills, ability to meet deadlines and manage tasks accurately.
- Good telephone and communication skills.
- Proven ability to work both independently and as part of a team.
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. Applications from all sections of the community are encouraged.
Advert Close: All vacancies close at midnight unless otherwise stated. Early advert close may apply if there is a high volume of applications.
How Applications are Scored: Applications are evaluated against the Person Specification. Shortlisting is based on how well applicants meet the specified points. Use the supporting statements section to address each point on the Person Specification.
Salary: Salaries are based on a standard 35-hour week unless stated otherwise. A pro rata calculation may be provided.
Our Staff Values: Candidates are assessed against our staff values throughout the recruitment process. If values are not met, we may reject the application/registration.