Technical Account Manager (NEU)

At AlertMedia , we help organizations protect their people, operations, and brand.

• 3-5 years' experience in a customer-facing technical role.
• Experience managing enterprise or mid-market accounts.
• Strong understanding of APIs, integrations, and technologies used to manage user access and security (SSO, SCIM, SFTP).
• Ability to read logs, debug issues, and translate technical problems into business impact.
• Strong proficiency in AI tools and technologies, with the ability to apply them to optimize customer workflows, automate processes, and improve overall operational efficiency.
• Strong organizational skills and ability to manage multiple pipelines and priorities.
• Excellent written and verbal communication skills, with the ability to collaborate cross-functionally.
• Ability and desire to work in a fast-paced, technically challenging environment.
• Professional fluency in written and spoken English is required.
• Location: Remote in the Republic of Ireland. Must be located in the Republic of Ireland.
• S ponsorship: AlertMedia does not sponsor. Must have legal right to work in Ireland.