Team Member

About the role:

Discover the perfect fit for you with our diverse range of roles and flexible hours. Whether you prefer weekend, weekday, or school holiday shifts, we have something to accommodate your schedule. Or perhaps you're seeking extra income, valuable experience, or a friendly and welcoming work environment, we've got you covered. Previous experience is not necessary; all we ask for is a genuine passion for brightening people's days and a desire to make a positive impact.

Longleat is seeking enthusiastic and customer focused Seasonal Team Members to join our team during the Easter season.

Submit your application today to apply for one of our seasonal roles, with positions available starting from mid-March.

What roles are available? Food and Beverage Team Member

You'll enjoy the buzz of working in a busy guest facing role delivering outstanding service at one of our varied food outlets across our site, from delivering afternoon teas in the Orangery, to selling sausage rolls whilst overlooking the Giraffe and Zebra.

Attractions Team Member

We have an exciting array of attractions which could see you supporting our animal team with giraffe feeding, marshalling our pioneering seasonal events, and ensuring the safety of our guests as they take a ride on the Rockin' Rhino. Due to the safety aspect of this role applicants must be aged 18 or over.

Retail Team Member

Working across our varied retail shops, you'll be engaging with our guests, from welcoming them to the store, to helping them pick their souvenir, to serving them on the till.

Cleansing Team Member

You will play a crucial role in ensuring the park remains clean and presentable, through out our buildings, with a primary focus on cleansing of the guest toilet blocks around our site.

Ranger

You will be at the forefront of providing a clean and presentable environment for our guests to enjoy, including looking after waste disposal, whilst also being deployed for traffic management across the site, ensuring that guests arrive and are parked safely. Please note that this is not an animal care role.

Guest Experience Team Member

You will be ensuring an efficient, cheerful and courteous service, welcoming our guests in our arrivals booths, answering and resolving all guest enquiries on the day, meeting VIP and accommodation guests at the hub, and responding to questions via e mail, social media or by telephone in our contact centre. Experience in a customer service environment is required for this role.

What will I need to be considered to join the team?

• A passion for delivering a great guest experience and willing to go out of your way to do so
• Good team player with excellent interpersonal skills
• Ability to remain calm and efficient under pressure
• Excellent communication skills with a confident and friendly nature
• Be honest, reliable and committed, and enjoy responsibility and exceeding expectations
• You must be aged 16 or over, and above school leaving age to apply for this role.

Your contract

Contracts are available on a fixed term basis. Various working hours over a 7 day rota basis, including weekends, evenings and bank holidays as required. The earliest start time could be 8am, and the latest finish time could be up to 8pm, varying in accordance with departmental rotas. Positions are available to start from mid March.

A little about us

At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.

With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.

Why join the Longleat team?

In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.

Benefits

You will receive attractive benefits that include:

• 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years' service.
• Unlimited free entry to Longleat for our employees
• Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
• 50% off Membership for Friends and Family
• Discounts on food and beverages and retail merchandise
• Discounts on VIP Experiences and Accommodation
• Discretionary bonus scheme
• Employee Assistance Programme
• Employer contributory pension scheme
• Life assurance scheme
• Perks at work
• Range of flexible working schemes