Team Member - Supermac's - Dublin Airport

Exciting new opportunity in travel retail, delivering exceptional service while working in a fast-paced, dynamic environment!

Please make sure you are able to get to and back from the airport before you apply for this role.

Job Purpose

The Team Member is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests. You will work closely with the kitchen staff and management to deliver high-quality service and contribute to the overall success of the restaurant.

This role is for our Supermac's restaurant at Dublin airport.

Contract

40 hours per week, across 4 days - 11 hour shifts with 1 hour unpaid break.

Key Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Take food and beverage orders accurately and promptly.
• Provide menu recommendations and answer questions about food and drinks.
• Serve food and beverages to customers, ensuring timely delivery.
• Monitor tables and attend to guests' needs throughout their dining experience.
• Handle customer complaints or concerns with professionalism and resolve issues as needed.
• Process payments and manage cash transactions accurately.
• Maintain cleanliness and organization of the dining area and workstations.
• Assist with setting up and clearing tables, as well as restocking supplies.
• Report all hazards and/or concerns immediately to the manager on duty.

Qualifications

• Previous experience in a restaurant or food service role is preferred but not required.
• Strong customer service and communication skills.
• Ability to work in a fast paced environment and manage multiple tasks.
• Basic math skills for handling payments and calculating bills.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Key Skills

• Time management and organization.
• Attention to detail.
• Teamwork and collaboration.
• Problem solving skills.
• Basic knowledge of food and beverage menus.
• Willingness to learn and adapt to new tasks.

Accessing the Airport

A five year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.

Location

Dublin Airport - K67 X4X5

Pay

€14.36 per hour. €1.25 extra per hour worked between 11 pm 7 am.