Team Leader, Defined Benefits Pensions Administration
Posted 21 hours 44 minutes ago by Arthur J. Gallagher & Co. (AJG)
We have an exciting opportunity for a Team Leader - DB Pensions Administrator to join our Pensions Outsourcing Practice in Bristol. This role is focused on delivering high quality service to our clients and leading a team of DB and DC administrators.
How you'll make an impact- Oversee day to day client relationships with trustees and corporate clients, including participation in meetings.
- Provide expert advice on pensions queries and stay up to date with industry developments.
- Manage errors and complaints, implementing solutions to prevent recurrence.
- Inspire, motivate, and coach the team to achieve outstanding performance.
- Ensure timely delivery of pensioner payrolls, pension increases, and other key projects.
- Lead internal audits and drive continuous improvement in processes and service quality.
- Monitor staff performance, address concerns, and implement improvement plans.
- Extensive experience with occupational pension schemes, especially DB schemes.
- Proven expertise in pensions projects, scheme events, and complex manual calculations.
- Experience as a Principal/Senior Administrator or Deputy Team Lead.
- Strong people management skills with ability to inspire, coach, and develop members.
- IT proficiency, particularly with Microsoft Office tools.
- Stakeholder and client relationship management experience.
- Ideally QPA or PMI qualified (not essential).
- Eligibility to work in the UK.
On top of a competitive salary, the role offers a range of benefits.
Minimum core benefits:
- Minimum 25 days holiday plus bank holidays, with option to buy extra days.
- Defined contribution pension scheme with Gallagher contribution.
- Life insurance (4x basic annual salary, up to 10x with top up).
- Income protection (up to 50% of annual income, with top up options).
- Health cash plan or private medical insurance.
Other benefits include:
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan at a discount.
- Share incentive plan (HMRC approved, tax effective).
- Critical illness cover.
- Discounted gym membership (over 3,000 gyms).
- Season ticket loan.
- Discounted voucher portal for savings.
- Emergency back up family care.
- And many more.
Gallagher embraces diversity and is committed to inclusion across all employment practices. We are a Disability Confident Committed employer and support candidates with disabilities throughout the recruitment process. Our hiring, training, promotion, and compensation processes are nondiscriminatory. For reasonable adjustments, contact .
We uphold the Living Wage, promote equal opportunities, and prohibit discrimination on any protected characteristic in accordance with applicable laws.