Team Leader
Posted 18 hours 32 minutes ago by Co-op Digital
Customer Team Leader
Location: 229 Broadgate, Grasmere, LA22 9TA
Pay: £14.48 per hour
Contract: 30 hours per week + regular overtime, permanent contract
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
30% colleague member discount in store - see below for more benefits
You must be aged 18+ to authorise age-related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store.
As a Customer Team Leader, you'll lead a small team in a fast paced Co op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
What you'll do- Own the day to day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co op through community engagement and membership growth
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
At Co op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose.
- Full training and career development resources
- 30% discount on Co op products in store
- Flexible access to pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (prorated, including bank holidays)
- 24/7 access to GP appointments, and colleague support programme
- Market leading policies to help you through life's big moments
We're building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.