Team Administrator
Posted 1 day 7 hours ago by Derbyshire Healthcare NHS
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Main area Administrator Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday - no on call) Job ref 383-SPE-7272-26-A
Site 2nd Floor St Andrews House Town Derby Salary £25,760 - £27,476 Per annum Salary period Yearly Closing 17/06/:59
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our "People First Culture" which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overviewThe specialist Autism Team are looking for a caring, highly motivated and approachable team administrator. We are a diverse multi-disciplinary team, working across both North and South Derbyshire, supporting adults with Autism who are at risk of placement breakdown or hospital admission. Our aim is to provide the care they need in the community to prevent hospital admission and we want you to help us offer the right information and care at a time that they need it most.
Main duties of the jobTo provide and contribute to high quality front of house standard for services users and visitors. Provide administrative/secretarial support reflecting the professionalism of the service
Benefits- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
- Yearly appraisal and commitment to ongoing training
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Provide a comprehensive administrative service to the SAT including typing/word processing of letters/memos, minutes, reports and other routine correspondence.
Produce documents, charts, tables etc. by use of Office 365 packages e.g. Word, Excel, Access and disseminate information by email.
Ensure the maintenance of accurate and efficient filing systems on computerised systems ensuring strict confidentiality of client identifiable information.
Take notes in a range of professional multi-disciplinary meetings as requested by SAT Clinical Operational Manager and/or LD Lead Administrator.
Prioritise and undertake general clerical tasks, including photocopying, filing, processing of mail, scanning, archiving and electronic filing.
Receive and make telephone calls on behalf of the service, taking messages, and dealing with enquiries appropriately and ensuring accurate and timely communication of messages.
Ensure timely collection and production of statistical data relating to the service as directed. Compiling reports where necessary for management information, and forwarding relevant information to other Trust departments as necessary.
Provide cover for other Administration colleagues anywhere in ND Services as required and designated by the nominated supervisor / manager; this may require working at different bases at times.
Undertake any other appropriate duties as may be delegated from time to time by LD Lead Administrator and/or SAT Manager.
Maintain a professional and confidential approach to work at all times.
To be familiar with and comply with relevant Trust Operational, Personnel and Health and Safety procedures.
Providing IT / EPR support to the clinical team, including taking the lead in collaborating with IT staff to facilitate maintenance and repair of hardware and software. Provide ongoing support to the clinical team to ensure data added to the EPR system is up to date and accurate. Actively participate in initiatives to improve user understanding of EPR systems and processes, dissemination good practice and knowledge, and act as an intermediate between the clinical team and the EPR team.
Person specification Qualifications- OCR/RSA Level 3 Word Processing or equivalent qualification/experience
- GCSE English Language, grade A -C or equivalent
- Can demonstrate that they can work well in both a team and independently
- Can demonstrate that they can be flexible when the workflow changes pace and can work to tight deadlines
- Can demonstrate that they can maintain professionalism even when the situations they are presented with are challenging at times.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.
Disability Confident EmployerThe Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.
DBS ChecksThe cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month's salary.
Early ClosureThis job may close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Employer certification / accreditation badgesThe postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.